I agree…the other problem we have with our test customers (we haven’t gone live yet) is that when you get to the checkout page, we see the PayPal and Google Checkout buttons at the top. Yes, we accept both but you cannot tell that we also accept all the major credit cards.

By putting those to icons up top you don’t realize those are options besides using a credit card. Can those be moved or at least some wording put there to indicate the full menu of options?

If not, we’re going to remove both of them and switch to a different checkout system.

Thanks,
Erik

tg4fsi – You can mod the checkout.css and use a background image to show accepted payment methods…

http://forums.shopify.com/categories/1/posts/14487

— Last edited 05:26PM, Dec 02, 2007

Yes I found that thread after I posted! Thanks for the help…I think I really need to get a better CSS book…I only have a “Learn CSS in 24 Hours” but I think I need something better.

Any suggestions?

Thanks,
Erik

Try this http://www.westciv.com/style_master/house/index.html. Their CSS Editor is quite good if your on Windows…

— Last edited 01:10AM, Dec 03, 2007

@tg4fsi

Welcome to the wonderful wacky world of css :)

Some other pointers that might prove useful:

Download and use Firefox for viewing your css-based site. Firefox interprets css correctly most of the time. If it looks right in FF it will usually be pretty close in Opera… Safari… Netscape… Camino… Konqueror etc etc…

IE in its various flavours mis-interprets css in a variety of infuriating ways. Fortunately there are some clever people who have worked out ways of bullying IE into cooperating. Get it to look right in FF then hack for IE.

Don’t trust Dreamweaver either, I use it and love it, but it’s css rendering is still really buggy.

Add the ‘developer toolbar’ add-on to FF and you’ll get a whole heap of tools that help you identify which bits are where, how big they are, and generally identify and diagnose problems. You can even try out edits in the browser to see what might work, then copy the succesful options to your stylesheet.

Take a look at position is everything
and a list apart for some great articles.

And lastly: Google is your friend.

If you think css is misbehaving chances are someone else has had the same problem and worked out how to fix it.

Good luck!
Mike

Unfortunately, I really don’t think this is an answer to the problem. Unless, I’m missing something.

In all honesty, even if there are notices all over your site telling your visitors that you don’t accept Amex – they’re still going to try to use it. And they’ll be confused when it doesn’t work. Okay…maybe that’s pushing it a little bit, but there is some truth to that. You can’t accept user input and just assume it’s going to be okay :-)

I would really like to see a better resolution to this problem if that’s possible. I think it’s a bigger problem then some would tend to think. Would it be a pain to add an error message stating that the credit card type that they are attempting to use isn’t accepted?

— Last edited 11:52PM, May 27, 2008

This thread is from Dec 07, we have since improved the issue by very clearly stating the error messages, automatically informing the merchant of such errors by email and making the accepted credit cards selectable.